What we build
Five workflow patterns that almost always pay back.
These aren't products you buy off the shelf. Each is built to your data, your rules, and your team's voice — usually in a couple of weeks.
QA Analytics
Auto-analyze staff performance, track trends, and handle distribution to supervisors and staff. Your leaders spend their time on coaching, not researching the minutia.
Live example: A structured call review is conducted. When the report is uploaded to a folder, Workhax captures the data, updates employee dashboards, compares to team averages, flags underperformance, notifies the supervisor, and updates management's internal dashboard.
Feedback & drafting
Generate polished feedback, replies, or summaries in your team's actual voice — then let a human edit and send. Faster output, less reviewer fatigue.
Live example: A feedback library of 250+ approved phrasings, swappable by score band, so QA blurbs stay accurate, varied, and on-brand without sounding robotic.
Operations dashboards
One page per role: what changed yesterday, what's drifting, what to do next. Built on Sigma, Looker Studio, or whatever you already pay for.
Live example: A supervisor dashboard that ranks compliance trends, flags individual operators trending down, and writes the talking points for the next 1:1 — automatically.
Knowledge lookup
An AI that reads your real SOPs, contracts, and runbooks — and answers in plain English with the source line. No more "where's that policy?" Slack threads.
Live example: A protocol reference assistant that surfaces the right card, rule, and citation in under a second — usable from a browser tab during a live shift.
Scheduling & routing
Quiet automations that take scheduling out of your week by integrating your time-and-attendance software with staffing minimums, workload, and your calendar.
Live example: A scheduling wizard that constantly checks for adequate staffing, watches for call-outs, and flags decision-makers if extra hands are needed.
Custom internal tools
One-page, no-login utilities your team can bookmark and use today. Built fast, owned by you, no SaaS subscription attached.
Live example: Hush — a Windows desktop tool that auto-pauses Spotify the moment a call comes in, then resumes it cleanly when the call concludes. Built in a weekend, used every shift.